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Cestria Health CentreWhitehill Way Chester le StreetCounty Durham, DH2 3DJTel: 0191 388 7771
Closed at present on Saturday
Variable use on Sundays appointment only
Surgery appointment times are usually between 08:00 and 11:30 and 14:00 and 18:00 each weekday, and a limited number of pre-booked only appointments between 18:00 and 20:00.
Staff and Doctor Training Half Days (afternoon of the third Thursday in every month)
We have joined all other practices in County Durham in taking part in essential collective training sessions for one half day per month. This is normally the afternoon of every third Thursday of the month. During these periods, the surgery will be CLOSED from 12 noon to 6pm, and urgent cases will be dealt with via 111. Since the staff also receive training at these times, there will be no routine telephone lines open either. There will be a telephone message asking callers to dial 111 for problems which cannot wait, or to call the surgery back the following day for routine matters. Thank you for your understanding over this educational session, we are complying with the best practice guidelines on updating GPs and Staff, and have adopted the Durham CCG standard practice.
We are normally closed on Bank Holidays, which are defined by HM Government :
UK Government Bank Holidays
During normal practice hours the surgery remains your first point of contact for all routine medical needs and requests.
If the surgery is closed, call 111 in most cases, or 999 in an emergency:
NHS 111 is the number to call when you need medical help fast but it is not a life-threatening emergency. Calls to NHS 111 are free and advice is available 24/7, 365 days a year. 111 can give advice on self management, or arrange for you to be seen by an Out of Hours Doctor or Nurse, or arrange for you to be seen in hospital.
Example 111 Type Problems:
Example 999 Type Problems:
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