Cestria Health CentreWhitehill Way Chester le StreetCounty Durham, DH2 3DJTel: 0191 388 7771
Patients on long-term medication will receive a computerised tear-off slip with each prescription. To re-order please do one of the following:
Leave your ticked repeat prescription slip in one of the two the collection boxes, one is situated just outside the surgery main door for out of hours use, and the other is just to the left of the main reception counter.
Send a stamped addressed envelope with your ticked repeat slip to the Health Centre. We will post your prescription to you the next day. Remember to make allowances for postal delays/bank holidays etc.
Telephone 387 1759 between 11:00 - 16:00, quoting your name and computer number (on the top right hand of the repeat prescription list).
Order Online by following the link at the top of this page and completing a simple registration.
Except in emergencies, the prescription will normally be ready for collection from reception after 14:00 the day following the request being made. It is also possible to have your prescription sent direct to some of the Chester-le-Street pharmacies, but next day availability is then unlikely.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
Prescription charges are £9.00 per item or appliance dispensed. The cost of prescription prepayment certificates (PPC) remains at £29.10 for 3 months or £104 for 12 months.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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